Codecamy Refund Policy
Last updated: 8/13/2025
Overview
Codecamy is a subscription-based SaaS platform. This Refund Policy describes when refunds may be granted and how to request one.
Billing & Cancellations
- Subscriptions renew automatically at the end of each billing cycle unless canceled.
- You can cancel at any time to prevent future charges; access continues through the paid period.
- Downgrades take effect on the next billing cycle.
Refund Eligibility
- Duplicate charges resulting from a billing error.
- Mistaken renewal: if you forgot to cancel and contact us within 7 days of renewal.
- Verified technical issues preventing service use where we are at fault and cannot promptly resolve.
Non-usage of the service does not typically qualify for a refund. Promotional credits and free tiers are not refundable.
Trials & Credits
Trials and promotional credits may be available from time to time. Such credits have no cash value and are not refundable.
Chargebacks
If a chargeback is initiated, your account may be suspended during investigation. We encourage contacting us first so we can resolve issues quickly.
How to Request a Refund
To request a refund, contact us at support@codecamy.dev with your account email, invoice ID, and a brief description of the issue.